Shipping policy

Shipping Policy

Chuniverse ships worldwide to bring our premium height-boosting footwear to customers everywhere.

Processing Time

  • Orders are processed within 1-3 business days
  • Orders placed on weekends or holidays will be processed on the next business day
  • During peak seasons, processing may take an additional 1-2 days

Shipping Methods and Delivery Times

Region Shipping Method Estimated Delivery
United States Standard Shipping 7-14 business days
United States Express Shipping 5-7 business days
Europe Standard Shipping 10-20 business days
Asia Pacific Standard Shipping 7-15 business days
Rest of World Standard Shipping 15-30 business days

Shipping Costs

  • Free Shipping on orders over $150 USD
  • Shipping costs are calculated at checkout based on your location and selected shipping method

Order Tracking

Once your order ships, you will receive an email with tracking information. You can track your package using the provided tracking number.

Customs and Import Duties

  • International orders may be subject to customs duties, taxes, and import fees
  • These charges are the responsibility of the recipient
  • We are not responsible for delays caused by customs processing

Shipping Restrictions

We currently do not ship to P.O. boxes or military APO/FPO addresses. If you have a restricted address, please contact us for alternative shipping options.

Lost or Damaged Packages

If your package is lost or damaged during shipping, please contact us at support@chuniverse.shop within 7 days of the expected delivery date. We will work with the carrier to resolve the issue.

Contact Us

For shipping inquiries, please email us at support@chuniverse.shop