Terms of Service

Effective Date: February 26, 2026

1. Introduction

Welcome to Chuniverse (chuniverse.shop). These Terms of Service ("Terms") govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms.

Please read these Terms carefully before using our services. If you do not agree to these Terms, please do not use our website or purchase our products.

2. About Chuniverse

Chuniverse is a premium height-increasing shoe brand based in Thailand. We design and sell shoes that provide a discreet height boost of 5-7 cm while maintaining comfort and style.

Business Address: 9 Moo 4 Tha Chin, Mueang Samut Sakhon, Samut Sakhon 74000, Thailand

Contact Email: contact@chuniverse.shop

3. Products & Pricing

• All product descriptions, images, and specifications are provided as accurately as possible. Minor variations in color may occur due to screen settings.
• Prices are listed in the currency displayed on the website and are subject to change without notice.
• All prices are inclusive of applicable taxes unless otherwise stated.
• We reserve the right to modify or discontinue products at any time without prior notice.

4. Orders & Payment

• By placing an order, you confirm that you are at least 18 years old and have the legal capacity to enter into binding contracts.
• All orders are subject to acceptance by Chuniverse. We reserve the right to refuse or cancel orders for any reason, including pricing errors or stock unavailability.
• Payment must be made in full at the time of order through the available payment methods on our website.
• We accept credit/debit cards and other payment methods as displayed at checkout.
• Your payment information is processed securely through our PCI-DSS compliant payment partners.

5. Shipping & Delivery

Please refer to our Shipping Policy for full details on delivery timelines, shipping costs, and order tracking.

• Risk of loss passes to you upon delivery of the product to the carrier.
• Delivery dates are estimates and not guaranteed.
• We are not liable for delays caused by shipping carriers, customs, or events beyond our control.

6. Returns, Refunds & Exchanges

Please refer to our Return & Refund Policy for full details on eligibility, process, and timelines.

7. Intellectual Property

• All content on this website, including text, images, logos, designs, and trademarks, is the property of Chuniverse and is protected by intellectual property laws.
• You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.
• Product images are for illustrative purposes. Actual products may vary slightly from images shown.

8. User Conduct

You agree not to:

• Use our website for any unlawful or fraudulent purpose
• Interfere with or disrupt the operation of our website
• Attempt to gain unauthorized access to any part of our website or systems
• Use automated tools to scrape, collect, or extract data from our website
• Submit false or misleading information

9. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Limitation of Liability

• Chuniverse shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.
• Our total liability to you for any claim shall not exceed the amount you paid for the product in question.
• We are not liable for any loss or damage resulting from events beyond our reasonable control (force majeure).

11. Disclaimer of Warranties

Our products are sold "as is" with respect to the height-increasing feature. While our shoes are designed to provide a discreet height boost, individual results may vary based on foot shape, size, and walking habits. We provide accurate height-increase measurements for each product on its product page.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Thailand. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts in Thailand.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with a new effective date. Your continued use of our website after any changes constitutes acceptance of the updated Terms.

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Last Updated: February 26, 2026